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Try SparkLearn FREE for 30 Days, no credit card required!

Support

Sign In

Try SparkLearn FREE for 30 Days, no credit card required!

Support

Sign In

Security

Security

Secure connections for every user, admin and integration enable SparkLearn to empower your organization with confidence.

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Reliable Protection

SparkLearn has deep experience protecting personal and organizational data. Our work with confidential information coupled with the latest in data security protocols ensures our thousands of users have their privacy intact.

Our rigorous practices, policies, and perpetually updated technologies allow us to exceed the compliance standards of our customers, keeping their data shielded from attacks.

Compliance and Privacy

All SparkLearn employees, contractors, and vendors are held to confidentiality agreements and have the necessary training to work with personally identifying and proprietary information.

Single Sign-On (SSO) and custom URLs provide another layer of organizational security, as SparkLearn works closely with your IT team to create a reinforced environment for your data.

You own your data. We process it under a Data Processing Agreement, support data export and deletion requests, and comply with GDPR and CCPA. Data residency options are available for Enterprise customers.

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Data Encryption

The SparkLearn SaaS was designed and built by incorporating industry standard security principles by AWS-certified engineers.

Additionally, white-labeled applications can be delivered in private B2B distribution via the Apple App Store or Managed Google Play to ensure only identified users have access to your SparkLearn instance.

You can count on the following from SparkLearn:

  • Annual pen testing completed by a third-party organization.

  • Data is encrypted in transit and at rest.

  • All tenant data is logically separated.

  • Industry leading Intrusion Detection System (IDS) with AI actively scans network traffic for malicious signatures. 

  • Web Application Firewall (WAF) protects against common exploits.

  • We adhere to a regular patching schedule, with off-schedule patching occurring for critical security vulnerabilities.

  • Firewall regulated network access is in place for system components only allowing required traffic for application functions.

Frequently Asked Questions

Get answers to the most commonly asked questions about SparkLearn®.

Security

Is SparkLearn secure, and how is our data protected?

Yes. SparkLearn is cloud-hosted with data encrypted in transit and at rest, and supports SSO for centralized access control. See our Security page for more information, and we can provide security documentation during evaluation.

Is SparkLearn GDPR and CCPA compliant, and who owns our data?

You own your data. We process it under a Data Processing Agreement, support data export and deletion requests, and comply with GDPR and CCPA — with data residency options available for Enterprise customers.

Is our data kept separate from other customers'?

Yes. All tenant data is logically separated, and network access is firewall-regulated to system components only. Our environment was designed by AWS-certified engineers following industry standard security principles.

How does SparkLearn protect against attacks?

An intrusion detection system with AI actively scans network traffic, and a web application firewall protects against common exploits. We patch on a regular schedule, with off-schedule patching for critical vulnerabilities.

Does an independent party test SparkLearn's security?

Yes. Penetration testing is completed annually by a third-party organization.

Who at SparkLearn can access our data?

All SparkLearn employees, contractors, and vendors work under confidentiality agreements and are trained in handling sensitive information.

Can you support our security review or vendor questionnaire?

Yes. We can provide security documentation during evaluation and work directly with your IT team throughout your review.

Can we use our own single sign-on and a custom URL?

Yes. Single Sign-On and custom URLs add an organizational layer of security, and SparkLearn works closely with your IT team to set them up.

Security

Is SparkLearn secure, and how is our data protected?

Yes. SparkLearn is cloud-hosted with data encrypted in transit and at rest, and supports SSO for centralized access control. See our Security page for more information, and we can provide security documentation during evaluation.

Is SparkLearn GDPR and CCPA compliant, and who owns our data?

You own your data. We process it under a Data Processing Agreement, support data export and deletion requests, and comply with GDPR and CCPA — with data residency options available for Enterprise customers.

Is our data kept separate from other customers'?

Yes. All tenant data is logically separated, and network access is firewall-regulated to system components only. Our environment was designed by AWS-certified engineers following industry standard security principles.

How does SparkLearn protect against attacks?

An intrusion detection system with AI actively scans network traffic, and a web application firewall protects against common exploits. We patch on a regular schedule, with off-schedule patching for critical vulnerabilities.

Does an independent party test SparkLearn's security?

Yes. Penetration testing is completed annually by a third-party organization.

Who at SparkLearn can access our data?

All SparkLearn employees, contractors, and vendors work under confidentiality agreements and are trained in handling sensitive information.

Can you support our security review or vendor questionnaire?

Yes. We can provide security documentation during evaluation and work directly with your IT team throughout your review.

Can we use our own single sign-on and a custom URL?

Yes. Single Sign-On and custom URLs add an organizational layer of security, and SparkLearn works closely with your IT team to set them up.

Security

Is SparkLearn secure, and how is our data protected?

Yes. SparkLearn is cloud-hosted with data encrypted in transit and at rest, and supports SSO for centralized access control. See our Security page for more information, and we can provide security documentation during evaluation.

Is SparkLearn GDPR and CCPA compliant, and who owns our data?

You own your data. We process it under a Data Processing Agreement, support data export and deletion requests, and comply with GDPR and CCPA — with data residency options available for Enterprise customers.

Is our data kept separate from other customers'?

Yes. All tenant data is logically separated, and network access is firewall-regulated to system components only. Our environment was designed by AWS-certified engineers following industry standard security principles.

How does SparkLearn protect against attacks?

An intrusion detection system with AI actively scans network traffic, and a web application firewall protects against common exploits. We patch on a regular schedule, with off-schedule patching for critical vulnerabilities.

Does an independent party test SparkLearn's security?

Yes. Penetration testing is completed annually by a third-party organization.

Who at SparkLearn can access our data?

All SparkLearn employees, contractors, and vendors work under confidentiality agreements and are trained in handling sensitive information.

Can you support our security review or vendor questionnaire?

Yes. We can provide security documentation during evaluation and work directly with your IT team throughout your review.

Can we use our own single sign-on and a custom URL?

Yes. Single Sign-On and custom URLs add an organizational layer of security, and SparkLearn works closely with your IT team to set them up.

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Your Teams Deserve the Best Learning Experience

SparkLearn will be there to support you from content creation to analyzing user xAPI data. Reach out today to find out what SparkLearn can do to improve your teams' training.

Get a Demo

Two iphones floating at an angle. On the screens they show a conversation with SparkLearn's AI Chat.
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Your Teams Deserve the Best Learning Experience

SparkLearn will be there to support you from content creation to analyzing user xAPI data. Reach out today to find out what SparkLearn can do to improve your teams' training.

Get a Demo

A gradient of oranges, pinks, purples, and yellows blending together to create a dreamy atmosphere.

Your Teams Deserve the Best Learning Experience

SparkLearn will be there to support you from content creation to analyzing user xAPI data. Reach out today to find out what SparkLearn can do to improve your teams' training.

Get a Demo

Two iphones floating at an angle. On the screens they show a conversation with SparkLearn's AI Chat.