SparkLearn, the leading learning experience platform for the hospitality industry, has been chosen as King's Seafood's exclusive source for training. The SparkLearn platform will streamline employee learning across all 22 of the group's restaurant locations.

The SparkLearn® team just returned from the annual Council of Hotel and Restaurant Trainers (CHART) conference in Austin, Texas, and we thought we would share some of the things we saw and learned over three fun-filled and informative days.

Company culture is a driving factor in employee job satisfaction. One keyword search for "restaurant worker job satisfaction" returns pages of articles denoting industry-to-worker misalignment. Yet top-performing companies are investing in ways to provide more care in career development (which we don't need to tell you) directly correlates to retention and brand strength.

Ever get the feeling your workforce would benefit from critical-to-me-before-I-just-wing-it knowledge? We all love some initiative, but initiative outside of brand guidelines sometimes leads to...let’s just say...inventive in-the-moment solutions.

Is retention one of your biggest concerns as a trainer or manager? The right training platform is the key to keeping good staff.